Former customers of failed supplier Yorkshire Energy say they’ve waited months to be transferred to new supplier Scottish Power or to be refunded…
Continue Reading15 million households will pay up to £96 a year more for their energy from April, as Ofgem raises the price cap to…
Continue ReadingEDF and British Gas Evolve to Take on Customers of Failed Energy Suppliers
Written by Lauren Smith in Energy Suppliers
The energy regulator has selected EDF and British Gas’ new low-price brand Evolve to take on customers stranded by the collapses of Green…
Continue ReadingGreen Network Energy and Simplicity Energy Cease Trading
Written by Lauren Smith in Energy Suppliers
Two challenger energy suppliers have folded, leaving more than 400,000 households in the lurch.
Continue ReadingNew Independent Electricity System Operator Could Save Billpayers up to £4.8bn
Written by Lauren Smith in Electricity
The energy regulator supports stripping National Grid of its role managing Great Britain’s electricity system, saying an independent body would deliver more value…
Continue ReadingOfgem Investigates Symbio Energy over Late Green Subsidy Payments
Written by Lauren Smith in Energy Suppliers
Ofgem is investigating low-cost supplier Symbio Energy for failing to make on-time payments into two schemes supporting green energy.
Continue ReadingEDF Fined £6m for Misleading Grid about Electricity Generation
Written by Lauren Smith in Electricity
EDF will pay £6 million after the energy regulator discovered it “frequently inflated” the minimum amount of power one of its plants could…
Continue ReadingOfgem Investigating Scottish Power for Smart Meter Rollout Failures
Written by Lauren Smith in Energy Suppliers
The energy regulator is investigating Big Six supplier Scottish Power over alleged failures to meet its obligations to install smart meters for customers…
Continue ReadingMedium-sized energy supplier iSupply has paid out more than £500,000 in customer refunds and goodwill payments after unfairly blocking switching.
Continue ReadingOfgem Reveals New Measures to Help Vulnerable Energy Customers
Written by Lauren Smith in Energy Suppliers
From December energy suppliers will be required to grant emergency credit to prepayment customers who are struggling to top up their meters and…
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