“Tough new measures” from Ofgem will prevent energy suppliers from using customers’ credit balances “like an interest-free company credit card” and will reduce…
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Customers of energy supplier Bulb should ensure they have enough money in their accounts to cover their bills after a blunder meant some…
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The 1.7 million households supplied by felled startup Bulb are closer to knowing which company is taking over their accounts, as two British…
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Ofgem has warned energy firms that they must ‘up their game’ after a six-month review into power cuts during Storm Arwen.
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The government must intervene to help the 40% of households that will experience fuel poverty as energy bills remain supercharged for another 18…
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Ofgem has been urged by a leading food bank charity to offer further support for families struggling with bills.
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Britain’s energy regulator has proposed adjusting the energy price cap as frequently as every three months as forecasts suggest wholesale markets will remain…
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The head of the energy provider has added its voice to concerns that without further support, families could be facing financial ruin in…
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Some energy suppliers have hiked customer direct debit excessively and must justify the increases within three weeks or face “substantial fines,” business secretary…
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After energy prices climbed at the beginning of April, record numbers of households stopped topping up their prepayment energy meters, going without light,…
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