Thousands of customers of collapsed supplier Green Network Energy (GNE) are still waiting for EDF to set up their accounts, four months after…
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One in four young people struggle to understand common terms used in energy bills and as a result, may be paying too much…
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1.7 million Bulb customers will see their gas and electricity bills rise for the second time this year, as the challenger energy supplier…
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Four in 10 Brits are concerned about affording their gas and electricity bills, with young people and renters the most worried. The data,…
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A sign-up blitz and efficiencies enabled by its proprietary software Kraken helped energy supplier Octopus grow its revenue by 160% in the 2019-20…
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Record numbers of customers moved to medium and small energy suppliers last month, dodging price increases by the energy giants.
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E.ON has completed the migration of two million former Npower customers to its E.ON Next customer service platform, powered by Octopus’s Kraken.
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Troubled energy supplier Symbio has been issued a formal warning by Trustpilot over “threatening” responses to negative reviews on the platform.
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Octopus Energy and the Midcounties Co-operative are relaunching their community energy venture, now branded Younity and offering the UK’s only energy tariff with…
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E.ON is responding to growing consumer concern about the environment by launching two “sustainable” energy tariffs, one pitched at drivers of electric vehicles.
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