Ofgem has dinged two energy suppliers—Avro Energy and Entice Energy—for failing to hand over information about their tariffs, customer accounts, handling of complaints…
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New renewable capacity and control room reforms will enable Britain’s power system to run without fossil fuels for stretched of time by 2025,…
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Customer satisfaction with energy suppliers fell in the first quarter of 2021, with consumers particularly annoyed by poor telephone and online customer service…
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Annual installations of low-carbon heating systems in homes must increase from 26,000 per year to 1.2 million by 2030 if the UK is…
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11 million households are expected to face an additional £100 on their energy bills this autumn, as the energy price cap is adjusted…
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The Dungeness B power plant in Kent will shut permanently, seven years earlier than planned, after owner EDF judged it beyond repair.
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More and more suppliers are offering green energy tariffs, but consumer confusion means that some people are reluctant to switch to one.
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Thousands of customers of collapsed supplier Green Network Energy (GNE) are still waiting for EDF to set up their accounts, four months after…
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One in four young people struggle to understand common terms used in energy bills and as a result, may be paying too much…
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Energy brokers will have to disclose how much commission they stand to earn from the contracts they sell to businesses, under new rules…
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