Up to 210,000 customers of mobile network Three are being hit with a loyalty penalty as high as £32.4 million a year, according…
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Customer service should be more important than price when switching to a new energy deal, Citizens Advice has warned.
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The trade body for the energy sector is urging the government to subject all proposed policies to a “net zero test.”
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Ovo Energy has pledged to halve its domestic customers’ carbon emissions and to achieve net-zero emissions across its operations by 2030 – 20…
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Former O2 customers are being issued refunds for incorrect exit fees they were charged as long ago as 2013.
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The deadline for the smart meter rollout has been pushed back by the government by four years until 2024.
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Hundreds of Plusnet customers will face up to four months of bills at once, after a billing system error meant that previous payments…
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Ovo Energy has acquired SSE’s domestic supply arm, in a £500 million deal that disrupts the ranks of the Big Six.
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Openreach is slowing down the rollout of its cable-fibre hybrid technology G.fast, in order to focus on delivering faster full fibre connections.
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Small suppliers are attracting increasing numbers of consumer complaints and their collapse is depriving complainants of redress and posing a financial burden to…
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