Ofcom has launched a crackdown against ‘spoofing’, a practice where fraudsters are able to generate fake numbers when making calls.
Continue ReadingNearly 200,000 “forgotten” properties, mostly in rural areas, are unable to access broadband speeds judged the minimum necessary for a modern household, Ofcom…
Continue ReadingRegulator Ofcom is investigating Sky over a possible breach of new rules that require telecoms providers to notify subscribers before their contract ends.
Continue ReadingMobile providers will be prohibited from selling handsets locked to their network, under new rules from Ofcom to take effect at the end…
Continue ReadingCustomers are least satisfied with broadband provider TalkTalk and mobile operator Three, Ofcom’s telecoms league table revealed.
Continue ReadingBroadband and Pay-TV Firms Must Protect Vulnerable Customers, Ofcom Says
Written by Lauren Smith in Broadband
Broadband, phone and pay-TV firms must give additional support to vulnerable customers, including payment holidays, realistic repayment plans and guidance on choosing tariffs, Ofcom…
Continue ReadingBroadband providers will suspend data allowances, as part of a package of “important commitments” to help vulnerable consumers during the coronavirus outbreak.
Continue ReadingMobile Networks Sign £1 Billion Deal to Offer 95% 4G Coverage by 2025
Written by Lauren Smith in Mobile
The UK’s four mobile operators have inked a £1 billion deal with the government to extend 4G coverage across the UK and eradicate…
Continue ReadingEE, Plusnet and Vodafone Have Yet to Join Broadband Compensation Scheme
Written by Lauren Smith in Broadband
Three popular broadband providers have yet to officially join a voluntary scheme offering compensation for customers whose broadband goes down.
Continue ReadingTelecoms Providers Must Warn Customers When They’re Out of Contract
Written by Lauren Smith in Broadband Mobile
New Ofcom regulations requiring telecoms providers notify customers when their contracts lapse could save Britons £1 billion a year on their broadband and…
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