ofgem Archives - Simply Switch

Ofgem Bans Five Energy Suppliers From Taking on New Customers

Written by Lauren Smith in Energy Suppliers

Five small energy suppliers have been prohibited from taking on new customers until they enrol in the national platform for smart meters.

Feb12

Energy Customers to Get Automatic Compensation for Switching Errors

Written by Fergus Cole in Energy Suppliers

UK energy customers will automatically receive £30 compensation for any mistakes or delays when switching supplier, Ofgem has announced.

Feb10

Energy Price Cap to be Lowered by £17 from April

Written by Lauren Smith in Household & Bills

Gas and electricity bills will fall for 15 million households from April—but not by much.

Feb04

Ofgem Let Electricity Networks Rake in Profits at the Expense of Consumers, NAO Finds

Written by Lauren Smith in Electricity Household & Bills

Consumers are facing higher electricity bills after Ofgem allowed energy network companies to make big profits, the government’s spending watchdog found.

Jan30

Thousands of Utility Warehouse Customers Owed Refunds After Price Cap Breach

Written by Lauren Smith in Energy Suppliers

Utility Warehouse charged 3,430 potentially vulnerable customers more than allowed under the energy price cap and will be issuing them refunds and compensation.