Ofgem has appointed Big Six energy supplier EDF to take the on accounts of customers left stranded by the collapse of Solarplicity. Continue Reading
Solarplicity has become the 13th energy firm to go bust since the beginning of 2018, leaving thousands of customers without a supplier. Continue Reading
Hundreds of customers who had recently switched from beleaguered energy supplier Solarplicity were wrongly transferred to Toto Energy due to a data era. Continue Reading
Ofgem has announced that the energy price cap will be reduced by £75 in October, lowering the energy bills for millions of British households. Continue Reading
Renewable energy suppliers Ecotricity, Good Energy, and Green Energy will be allowed to charge consumers on their standard variable tariffs (SVTs) more than otherwise allowed under the energy price cap. Continue Reading
Energy customers, especially vulnerable households, must be protected as the retail energy market undergoes rapid change, decarbonising and adopting new technologies. Continue Reading
Energy regulator Ofgem has imposed more stringent market entry tests for new energy suppliers, following a string of failures in the industry. Continue Reading
Over quarter of a million energy customers have found themselves on expensive tariffs after their energy company went out of business, according to a new study from consumer group Which? Continue Reading
The domestic retail arm of oil giant Shell has been fined £390,000 for violating the energy price cap and overcharging customers. Continue Reading
Almost half (48%) of all energy consumers have hopped to another supplier in the last four years, a higher portion than have sought out a new home insurance, broadband, or phone provider, or bank. Continue Reading