Former customers of failed supplier Yorkshire Energy say they’ve waited months to be transferred to new supplier Scottish Power or to be refunded…
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15 million households will pay up to £96 a year more for their energy from April, as Ofgem raises the price cap to…
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The energy regulator has selected EDF and British Gas’ new low-price brand Evolve to take on customers stranded by the collapses of Green…
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Two challenger energy suppliers have folded, leaving more than 400,000 households in the lurch.
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The energy regulator supports stripping National Grid of its role managing Great Britain’s electricity system, saying an independent body would deliver more value…
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Ofgem is investigating low-cost supplier Symbio Energy for failing to make on-time payments into two schemes supporting green energy.
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EDF will pay £6 million after the energy regulator discovered it “frequently inflated” the minimum amount of power one of its plants could…
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The energy regulator is investigating Big Six supplier Scottish Power over alleged failures to meet its obligations to install smart meters for customers…
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Medium-sized energy supplier iSupply has paid out more than £500,000 in customer refunds and goodwill payments after unfairly blocking switching.
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From December energy suppliers will be required to grant emergency credit to prepayment customers who are struggling to top up their meters and…
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