Urgent action is required to improve the support for vulnerable energy customers, according to a new report from industry body Energy UK.
A record number of energy customers in the UK switched supplier last month, according to the latest figures from Energy UK. Continue Reading
Over 2 million smart meters that have been installed in the UK don’t work, according to new research from the BBC. Continue Reading
The UK energy regulator Ofgem has introduced new rules making it harder for small suppliers to enter the market. Continue Reading
The UK energy regulator Ofgem has fined SSE £700,000 for failing to meet smart meter installation targets last year. Continue Reading
The UK energy regulator Ofgem are considering banning Avro Energy from taking on any new customers over its failure to meet a smart meter deadline. Continue Reading
Energy firm Solarplicity has been temporarily banned from taking on new customers due to poor switching process and customer service.
Just a week after the energy price cap increase, EDF energy announced it will hike prices for 1.3 million gas and electricity customers. Continue Reading
Following Ofgem’s decision to raise the energy price cap, E.ON became the first of the Big Six energy providers to announce a bill hike that will see customers paying £117 more a year. Continue Reading
The UK energy regulator Ofgem have announced they will be raising the price cap in April, affecting around 15 million households. Continue Reading