Ofgem has been urged by a leading food bank charity to offer further support for families struggling with bills.
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Britain’s energy regulator has proposed adjusting the energy price cap as frequently as every three months as forecasts suggest wholesale markets will remain…
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Continued volatility in the wholesale natural gas prices will mean a further hike in the energy price cap in October, putting “a huge…
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Some energy suppliers have hiked customer direct debit excessively and must justify the increases within three weeks or face “substantial fines,” business secretary…
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Regulator Ofgem will investigate reports that energy suppliers have been increasing direct debits “by more than is necessary,” part of a wider review…
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The practice of recouping the cost of energy supplier failures through higher standing charges disproportionately impacts low-income households, campaigners Fuel Poverty Action have…
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Hundreds of customers of collapsed supplier Together Energy have been handed final bills which incorrectly contained a £40 exit fee after they were…
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Business energy suppliers Whoop Energy and Xcel Power ceased trading on Friday 18 February, joining 27 other companies that have collapsed since last…
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Ofgem will soon require energy suppliers to make all their tariffs available to both new and existing customers—a temporary measure to stabilise the…
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An overhaul of Britain’s electricity system will allow smart meters to send half-hourly updates on customers’ usage, paving the way for Uber-style pricing…
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