Ofgem has been urged by a leading food bank charity to offer further support for families struggling with bills.
Continue ReadingOfgem Proposes Quarterly Adjustments of the Energy Price Cap
Written by Lauren Smith in Energy Suppliers Household & Bills
Britain’s energy regulator has proposed adjusting the energy price cap as frequently as every three months as forecasts suggest wholesale markets will remain…
Continue Reading‘Febrile’ Gas Markets Spell Further Energy Price Hikes this Year, Ofgem Boss Warns
Written by Lauren Smith in Household & Bills Oil & Gas
Continued volatility in the wholesale natural gas prices will mean a further hike in the energy price cap in October, putting “a huge…
Continue ReadingEnergy Suppliers Have 3 Weeks to Explain Direct Debit Hikes, Kwarteng Says
Written by Lauren Smith in Energy Suppliers
Some energy suppliers have hiked customer direct debit excessively and must justify the increases within three weeks or face “substantial fines,” business secretary…
Continue ReadingEnergy Suppliers Face Ofgem Investigation Over Direct Debit Increases
Written by Lauren Smith in Energy Suppliers
Regulator Ofgem will investigate reports that energy suppliers have been increasing direct debits “by more than is necessary,” part of a wider review…
Continue ReadingCampaigners Call for End to Discriminatory Electricity Standing Charges
Written by Lauren Smith in Electricity
The practice of recouping the cost of energy supplier failures through higher standing charges disproportionately impacts low-income households, campaigners Fuel Poverty Action have…
Continue ReadingHundreds of Together Energy Customers Incorrectly Billed for £40 Exit Fee
Written by Lauren Smith in Energy Suppliers
Hundreds of customers of collapsed supplier Together Energy have been handed final bills which incorrectly contained a £40 exit fee after they were…
Continue ReadingBusiness energy suppliers Whoop Energy and Xcel Power ceased trading on Friday 18 February, joining 27 other companies that have collapsed since last…
Continue ReadingEnergy Suppliers to Be Required to Offer New and Existing Customers the Same Tariffs
Written by Lauren Smith in Energy Suppliers
Ofgem will soon require energy suppliers to make all their tariffs available to both new and existing customers—a temporary measure to stabilise the…
Continue ReadingHouseholds Could Face “Surge Pricing” for Using Electricity During Peak Hours
Written by Lauren Smith in Electricity
An overhaul of Britain’s electricity system will allow smart meters to send half-hourly updates on customers’ usage, paving the way for Uber-style pricing…
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