Broadband, phone and pay-TV firms must give additional support to vulnerable customers, including payment holidays, realistic repayment plans and guidance on choosing tariffs, Ofcom…
Continue ReadingIt was a centrepiece of Boris Johnson’s campaign for the Conservative Party leadership last summer, but now the government appears to be rowing…
Continue ReadingThe speed of our broadband connections has rocketed, but gamers are still griping about latency—or lag—on the lines.
Continue ReadingTens of thousands of Sky broadband and TV customers will see their bills rise from August—but some customers who haggle with the provider…
Continue Reading83% of those over 55 haven’t switched their internet service provider in the last year, if ever, and could be at risk of…
Continue ReadingMobile giant O2 and cable network Virgin Media will join forces to form a “national champion” that can take on BT and Sky.
Continue ReadingAlternative network provider B4RN (Broadband for the Rural North) is now offering customers the UK’s fastest domestic broadband package.
Continue ReadingTraffic across Hull ISP KCOM’s broadband network has been up 45% since the coronavirus lockdown began.
Continue ReadingAlternative full-fibre broadband provider CityFibre now has a footprint of just under 300,000 connections, in its push to reach eight million premises by…
Continue ReadingBroadband providers will suspend data allowances, as part of a package of “important commitments” to help vulnerable consumers during the coronavirus outbreak.
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