Nearly a third (32%) of customer complaints to energy suppliers were about problems with bills while a quarter of all gripes were from…
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More than three in five UK households are now supplied by green energy companies, a shift that’s largely the result of rebranding by…
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Customer satisfaction with energy suppliers fell in the first quarter of 2021, with consumers particularly annoyed by poor telephone and online customer service…
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Record numbers of customers moved to medium and small energy suppliers last month, dodging price increases by the energy giants.
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Customers trying to avoid bill hikes in line with the adjusted price cap boosted energy switching to its highest level in nearly two…
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Small supplier Igloo Energy has been named the UK’s best energy supplier by Citizens Advice, while energy giants struggle to deliver good customer…
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The domestic electricity market remained sluggish in February, continuing a trend of lockdowns and pandemic worries dampening household switching. However, ElectraLink is forecasting…
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A start-up that claims it will “reinvent the very business model of what it is to be an energy company” has surpassed its…
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Green energy supplier Bulb is Europe’s fastest-growing company, expanding by 1,159% between 2016 and 2019, according to an analysis by the Financial Times.
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493,000 households moved to a new energy supplier last month, a fifth (21%) more than December 2019, according to data from ElectraLink.
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