Independent research has shown that over the past month, five of the UK’s Big Six energy providers have increased prices for their cheapest…
Continue ReadingOfgem Announce Measures in Response to CMA Report on Energy Market
Written by Danny Lord in Energy Suppliers
Ofgem has responded to the CMA’s recent two year investigation into the energy market, and revealed their proposals including supporting the call for…
Continue ReadingThe UK competitions regulator is set to drop a contentious claim that the Big Six energy providers overcharged customers by £1.7 billion a…
Continue ReadingOfgem Propose Safety Net to Protect Customers if Supplier Goes bust
Written by Danny Lord in Energy Suppliers
Energy regulator Ofgem has proposed a series of measures designed to protect customers’ credit in the event that their supplier becomes insolvent.
Continue ReadingComplaints about energy providers surged by almost a quarter last year, compared to 2014, a report from the energy ombudsman has revealed.
Continue ReadingAmber Rudd to Tackle Customer Service Issues in the Energy Sector
Written by Danny Lord in Energy Suppliers Government Policy
Energy and Climate Change Secretary, Amber Rudd, yesterday announced plans to work with both Citizens Advice and Ofgem to address the issue of…
Continue ReadingAccording to recent figures released by Citizens Advice, smaller energy companies are receiving some of the most complaints from customers across the UK,…
Continue ReadingCompetition and Markets Authority Extends Deadline For Energy Report
Written by George Gangar in Energy Suppliers
A decision has been made by the competition and markets authority to lengthen the amount of time that it will take before completing…
Continue Reading