Two of the UK’s largest energy suppliers will take over the more than half a million households abandoned by the collapse of the…
Continue ReadingBritish Gas to Take on Customers of Two Failed Suppliers
Written by Lauren Smith in Energy Suppliers
Ofgem has appointed British Gas to take over the nearly 97,000 energy customers left stranded by the collapse of PfP Energy and Money…
Continue ReadingBritish Gas to Freeze Direct Debits for SVT Customers Over the Winter
Written by Lauren Smith in Energy Suppliers
The UK’s largest energy supplier will freeze direct debits for two million households on its standard variable tariffs (SVTs) over the winter to…
Continue ReadingMore and more suppliers are offering green energy tariffs, but consumer confusion means that some people are reluctant to switch to one.
Continue ReadingSome of the UK’s largest energy suppliers have announced price hikes in line with the readjusted energy price cap, adding nearly £100 per…
Continue ReadingThousands of British Gas engineers and call centre staff began a five-day strike yesterday, in protest of the energy supplier’s controversial “fire and…
Continue ReadingBritish Gas Pays £1.73m for Botched Transfer to New Top Up Service
Written by Lauren Smith in Energy Suppliers
British Gas failed to inform around 270,000 prepayment energy customers it was changing top-up provider and minimum top-up spend and will pay £1.73…
Continue ReadingEnergy Suppliers Sound Alarm Over Bad Debts as Furlough Scheme Winds Down
Written by Lauren Smith in Energy Suppliers
Several large energy firms, including Bulb and Centrica, have expressed worry that they will see a sharp rise in households defaulting on their…
Continue ReadingBritish Gas engineers will soon be driving around in Vauxhall Vivaro-e vans, as the Big Six supplier places the UK’s largest-ever order of…
Continue ReadingCentrica will cut 5,000 jobs after the coronavirus crisis exacerbated woes at the loss-making energy giant.
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