Ofgem has appointed EDF to take on the 134,000 domestic energy customers stranded by the collapse of Toto Energy last week.
Continue ReadingToto Energy, a small supplier with 134,000 domestic customers, has ceased trading, Ofgem announced.
Continue ReadingEnergy suppliers in the UK could be faced with stricter financial checks under reforms proposed by the regulator Ofgem.
Continue ReadingHead of Smart Meter Rollout Opens Control Centre in Manchester
Written by Lauren Smith in Smart Meters
The organisation leading the smart meter rollout has opened a new control centre in Greater Manchester, to facilitate deployment and innovation of the…
Continue ReadingEnergy Customers Urged to Choose Customer Service Over Price
Written by Fergus Cole in Energy Suppliers
Customer service should be more important than price when switching to a new energy deal, Citizens Advice has warned.
Continue ReadingOvo Becomes Second Largest Energy Supplier After Deal with SSE
Written by Lauren Smith in Energy Suppliers
Ovo Energy has acquired SSE’s domestic supply arm, in a £500 million deal that disrupts the ranks of the Big Six.
Continue ReadingEnergy Ombudsman Receiving More Complaints About Small Suppliers
Written by Lauren Smith in Energy Suppliers
Small suppliers are attracting increasing numbers of consumer complaints and their collapse is depriving complainants of redress and posing a financial burden to…
Continue ReadingOctopus Energy in ‘Expansion Phase’ as it Acquires German Supplier
Written by Lauren Smith in Energy Suppliers
Just a week after green supplier Octopus Energy confirmed it was forming a partnership Co-op Energy, it has confirmed a further, international acquisition.
Continue ReadingOfgem Proposes New Requirements for Suppliers to Limit Self-Disconnections by Prepayment Customers
Written by Lauren Smith in Energy Suppliers
Energy suppliers may be required to quickly identify customers with prepayment meters who are self-disconnecting or self-rationing and extend them support, under new…
Continue ReadingOne of Britain’s fastest growing medium energy suppliers could soon have more than one million customers, as it contemplates a merger with another…
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