Some energy suppliers have hiked customer direct debit excessively and must justify the increases within three weeks or face “substantial fines,” business secretary…
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Regulator Ofgem will investigate reports that energy suppliers have been increasing direct debits “by more than is necessary,” part of a wider review…
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Major energy suppliers British Gas, EDF, E.ON, SSE, Scottish Power, and Bulb all suffered web outages on Thursday as tens of thousands of…
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Ofgem will soon require energy suppliers to make all their tariffs available to both new and existing customers—a temporary measure to stabilise the…
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From January energy suppliers will face a series of financial stress tests, as Ofgem moves to shore up a sector rocked by dozens…
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Northern Ireland energy supplier Firmus has announced that its customers in Belfast will see their heating bills rise by a typical £2.75 per…
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Just 131,000 customer-initiated switches of energy suppliers were completed in November, as the turmoil in the wholesale energy markets continued to topple suppliers…
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With more than a dozen energy suppliers folding and others teetering on the brink of collapse, consumers sought security with large companies in…
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Supplier Bluegreen is the latest name in the ever-growing obituary of energy companies who have been forced to fold after skyrocketing energy prices.
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Nearly a third (32%) of customer complaints to energy suppliers were about problems with bills while a quarter of all gripes were from…
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