After energy prices climbed at the beginning of April, record numbers of households stopped topping up their prepayment energy meters, going without light,…
Continue ReadingBritish Gas Doubles the Emergency Credit on Prepay Meters to £10
Written by Lauren Smith in Energy Suppliers
Britain’s largest energy supplier has doubled the emergency credit available to customers on prepayment gas and electricity meters following the recent massive hike…
Continue ReadingOne in Four Brits Will Be Unable to Afford Energy Bills from October, Citizens Advice Warns
Written by Lauren Smith in Household & Bills
A forecasted £145 monthly hike in energy bills will leave 14.5 million people unable to afford gas and electricity next winter, charity Citizens…
Continue ReadingSome British Gas Customers Struggling to Top Up as the Supplier Ditches Paypoint for Payzone
Written by Lauren Smith in Energy Suppliers
Some British Gas customers with prepayment meters were baffled when they couldn’t top up at their usual corner shops and newsagents this week.
Continue ReadingOfgem Proposes New Requirements for Suppliers to Limit Self-Disconnections by Prepayment Customers
Written by Lauren Smith in Energy Suppliers
Energy suppliers may be required to quickly identify customers with prepayment meters who are self-disconnecting or self-rationing and extend them support, under new…
Continue ReadingMillions to Save £75 on Energy Bills as Ofgem Lowers Price Cap
Written by Fergus Cole in Energy Suppliers
Ofgem has announced that the energy price cap will be reduced by £75 in October, lowering the energy bills for millions of British…
Continue ReadingEnergy watchdog Ofgem is to introduce a new cap on upfront payments for those who are required to have pre-payment meter.
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