Small supplier Economy Energy has collapsed just days after regulator Ofgem banned it from taking on new customers for three months. The ban…
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Three renewable energy suppliers have been granted temporary derogations from the energy price cap that came into effect at the beginning of the…
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The government and Ofgem’s energy price cap came into force at midnight on 1 January, limiting energy costs for those on standard variable…
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Customers of five major internet providers will soon be automatically compensated for any outage of their fixed line broadband and phone services that…
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The number of smart meters installed by large suppliers dipped by 10% in the third quarter of 2018, a further setback for a…
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Ofcom has announced plans to cap the price of phone calls to 118 numbers, following reports that some customers are paying nearly £20…
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Nearly three quarters (71%) of Britons have been with their broadband provider for more than three years, with many paying a high price…
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More than half (57%) of all broadband subscribers in the UK are unhappy with their internet service, citing price hikes, sluggish speeds, connection…
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Ofgem has ordered Big Six supplier NPower to fully cooperate in the market regulator’s next collective switching trial, designed to help thousands of…
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Energy customers on legacy time of use (ToU) tariffs aren’t receiving appropriate information from their suppliers and ultimately aren’t saving money by using…
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