Citizens Advice is warning of a “huge chasm” between the customer service performance of Great Britain’s best and worst gas and electricity suppliers,…
Continue ReadingCitizens Advice Crowns the Best Energy Suppliers and Shames the Worst
Written by Lauren Smith in Energy Suppliers
Small supplier Igloo Energy has been named the UK’s best energy supplier by Citizens Advice, while energy giants struggle to deliver good customer…
Continue ReadingSmall Energy Suppliers Trounce Giants in Customer Service League Table
Written by Lauren Smith in Energy Suppliers
Small energy supplier Outfox the Market, previously known for its eye-popping deals but less so its customer service, has pulled off a surprise…
Continue ReadingSmall energy supplier So Energy has been named the best gas and electricity firm for customer service in the UK, with Outfox the…
Continue Reading40% Winter Direct Debit Increase For Outfox the Market Customers
Written by Anna Thomas in Energy Suppliers
Changes to the way that small supplier Outfox the Market charges monthly direct debit payments has caused concern among customers.
Continue Reading