E.ON has completed the migration of two million former Npower customers to its E.ON Next customer service platform, powered by Octopus’s Kraken.
Continue ReadingNpower Pulls Mobile App After Hackers Steal Personal Details
Written by Lauren Smith in Energy Suppliers
Npower has permanently shuttered its mobile app after a February cyberattack exposed some customers’ personal and financial information.
Continue ReadingSome of the UK’s largest energy suppliers have announced price hikes in line with the readjusted energy price cap, adding nearly £100 per…
Continue ReadingTwo Big Six energy suppliers are pulling out of the energy industry’s main trade association, citing high membership fees.
Continue ReadingLess Than a Fifth of Energy Managers Prioritise Sustainability
Written by Fergus Cole in Environment
Just 18% of energy managers in the UK said that meeting sustainability targets was their biggest priority, according to a survey.
Continue ReadingBig six energy supplier Npower will shed 900 jobs, 15% of its UK workforce, as it warns it will post significant financial losses…
Continue ReadingTwo of the UK’s ‘Big Six’ energy firms have cancelled their planned merger due to ‘challenging market conditions’.
Continue ReadingHigh gas prices and unfavourable weather have contributed to a 41% fall in pre-tax profits for SSE.
Continue ReadingThe recent merger between energy firms SSE and Npower is being renegotiated in light of the upcoming energy tariff price cap.
Continue ReadingNpower Ordered by Ofgem to Participate in Collective Switch Trial
Written by Lauren Smith in Energy Suppliers
Ofgem has ordered Big Six supplier NPower to fully cooperate in the market regulator’s next collective switching trial, designed to help thousands of…
Continue Reading- 1
- 2