To describe the energy industry as turbulent at the moment would be an understatement. Skyrocketing wholesale energy costs, caused by myriad global and…
Continue ReadingNearly Half of Energy Consumers Have Switched Suppliers in Last Four Years—But More than Half Haven’t
Written by Lauren Smith in Energy Suppliers
Almost half (48%) of all energy consumers have hopped to another supplier in the last four years, a higher portion than have sought…
Continue ReadingA recent report has found that 300,000 more households in the UK owe money to their energy suppliers this year than did last…
Continue ReadingA majority of UK energy suppliers see business and innovation opportunities in data, as the ongoing smart meter rollout floods the sector with…
Continue ReadingCitizens Advice Reveals Customer Service League Table for Energy Companies
Written by Anna Thomas in Energy Suppliers
Citizens Advice has urged action from Ofgem following the results of its quarterly customer service review of energy suppliers.
Continue ReadingOfgem to Require Energy Companies to Pay Compensation for Switching Problems
Written by Ben Rich in Energy Suppliers Government Policy
Energy regulator Ofgem has announced new rules requiring providers to compensate customers who experience issues when changing supplier.
Continue ReadingOfgem Plans Tighter Restrictions on New Suppliers Entering Energy Market
Written by Danny Lord in Energy Suppliers
In an effort to protect energy users against poor customer service and supplier failure, Ofgem is set to tighten conditions of entry to…
Continue ReadingElection 2017: Labour Pledge Transition to ‘Publicly Owned’ Energy System
Written by Danny Lord in Government Policy
Following a leaked draft last week, the Labour Part Manifesto has been officially published, and contains provisions aimed at nationalising UK energy infrastructure.
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