Ofcom, the regulator of the UK’s telecommunications industry, has set out its plans for a full-fibre rollout across the country.
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Negotiating with your broadband provider, or switching to a new one, can save you an average of £120 a year—but many consumers don’t…
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The UK’s largest broadband providers have committed to curbing prices for out-of-contract and vulnerable consumers, following concerns about ‘loyalty penalties’.
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Up to 210,000 customers of mobile network Three are being hit with a loyalty penalty as high as £32.4 million a year, according…
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Mobile phone users will no longer be billed for their handsets long after they’ve paid them off, under a new ‘deal’ for consumers…
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Ofcom has confirmed that its 10 Mbps USO (universal service obligation) for broadband will come into effect in March of next year, guaranteeing…
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Ofcom has ruled that BT must give rival telecoms providers access to the ducts and poles of the UK’s main broadband infrastructure network,…
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The availability of ultrafast broadband has grown to over half of British properties for the first time, according to Ofcom’s ‘Connected Nations’ report.
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Most broadband customers in the UK will now get automatic refunds from their provider when their service goes down.
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Ofcom’s latest consumer complaints report has found that Vodafone drew the most customer ire for its fixed line broadband and landline phone services…
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