Nearly 200,000 “forgotten” properties, mostly in rural areas, are unable to access broadband speeds judged the minimum necessary for a modern household, Ofcom…
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Regulator Ofcom is investigating Sky over a possible breach of new rules that require telecoms providers to notify subscribers before their contract ends.
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Mobile providers will be prohibited from selling handsets locked to their network, under new rules from Ofcom to take effect at the end…
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Customers are least satisfied with broadband provider TalkTalk and mobile operator Three, Ofcom’s telecoms league table revealed.
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Broadband, phone and pay-TV firms must give additional support to vulnerable customers, including payment holidays, realistic repayment plans and guidance on choosing tariffs, Ofcom…
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Broadband providers will suspend data allowances, as part of a package of “important commitments” to help vulnerable consumers during the coronavirus outbreak.
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The UK’s four mobile operators have inked a £1 billion deal with the government to extend 4G coverage across the UK and eradicate…
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Three popular broadband providers have yet to officially join a voluntary scheme offering compensation for customers whose broadband goes down.
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New Ofcom regulations requiring telecoms providers notify customers when their contracts lapse could save Britons £1 billion a year on their broadband and…
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Broadband customers will soon see more personalised and accurate estimates of the internet speeds their specific property can receive, after a new intervention…
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