The rapid increase in the number of energy suppliers on the market has provided a welcome challenge to the market share of the…
Continue ReadingCitizens Advice Reveals Customer Service League Table for Energy Companies
Written by Anna Thomas in Energy Suppliers
Citizens Advice has urged action from Ofgem following the results of its quarterly customer service review of energy suppliers.
Continue ReadingOfgem Plans Tighter Restrictions on New Suppliers Entering Energy Market
Written by Danny Lord in Energy Suppliers
In an effort to protect energy users against poor customer service and supplier failure, Ofgem is set to tighten conditions of entry to…
Continue ReadingSSE has joined its “big six” rivals in announcing that it will increase domestic electricity and gas costs.
Continue ReadingA study has revealed that some of the newer challenger energy providers are leading the way when it comes to customer experience.
Continue ReadingShell Agrees to Enter Domestic Energy Market by Buying First Utility
Written by Danny Lord in Energy Suppliers
Oil and gas giant Shell is to attempt to break into the UK domestic energy market by entering into a purchase agreement for…
Continue ReadingTimes are good for the Big 6 energy companies at the moment, according to a recent report released by Ofgem, as profits hit…
Continue ReadingMore Heads Turn to Smaller Providers as Big Six Hike Prices
Written by Danny Lord in Energy Suppliers
Independent research has shown that over the past month, five of the UK’s Big Six energy providers have increased prices for their cheapest…
Continue ReadingThe Competition and Markets Authority has published the final report detailing its proposals to reform the energy market following a two year investigation.
Continue ReadingThe UK competitions regulator is set to drop a contentious claim that the Big Six energy providers overcharged customers by £1.7 billion a…
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