For the second weekend in a row, subscribers to mobile network Vodafone’s home broadband faced degraded speeds.
Continue ReadingCustomers will need a 5G-capable device to hop onto the network but they’ll see no additional charge on their bills.
Continue ReadingMobile network O2 has announced plans to switch on its 5G network in October.
Continue ReadingMobile phone users will no longer be billed for their handsets long after they’ve paid them off, under a new ‘deal’ for consumers…
Continue ReadingVodafone’s 5G network, which launched at the beginning of the month in seven UK cities, has now reached eight more.
Continue ReadingGovernment to Create a Champion to Protect Mobile and Broadband Customers
Written by Lauren Smith in Broadband Mobile
The government will form a new independent consumer advocate for the telecoms industry, protecting mobile and broadband customers from being ripped off.
Continue ReadingMillions of Vodafone customers in the UK will see their bills rise by 2.5% next month, after an announcement from the mobile and…
Continue ReadingFollowing last week’s data outage, O2 has announced how its customers will be compensated.
Continue ReadingOnline Shopping Security Directive Could Disadvantage Customers Without Mobile Signal
Written by Fiona Dattan in Mobile
Banks have added extra security checks for online shoppers, requiring consumers to have a mobile phone with a strong signal.
Continue ReadingOfcom Ramps Up Criticism of Network Providers Overcharging for Mobile Phones
Written by Fiona Dattan in Mobile
Following Citizens Advice’s report that mobile network providers were overcharging 4 million customers, Ofcom is “now consulting on plans to cut charges”.
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