Contact us

Customer Service:

Customer satisfaction is our top priority. If you have questions about any part of the Simply Switch service, please email us at customerservice@simplyswitch.com or call free on 0800 011 1395 selecting option 2.

You can also write to us at:

SimplySwitch
Unit 6 The Parks
Lodge Lane
Newton-le-Willows
Merseyside
WA12 0JQ

We guarantee to respond to emails within 48 hours and endeavour to resolve any issues within seven days.

Customer Service Opening Hours

Monday to Friday - 9am to 5pm
Saturday to Sunday - Closed
Bank Holidays - Closed

Energy Comparisons:

You can call one of our fully trained advisers on 0800 011 1395 selecting option 1

New Comparisons Opening Hours

Monday to Thursday - 9am to 6pm
Friday - 9am to 4pm
Saturday - 9am to 1pm
Sunday - Closed

Home Phone, Broadband, Mobile phones or Business Energy

For any queries relating to the Home phone, Broadband, Mobile phones or business energy sections within the Simply Switch Site please email us at customerservice@simplyswitch.com.

Insurance or Money

For and queries relating to the Insurance or Money sections please refer to our parent company MoneyExpert

For current vacancies please contact:

Human Resources Manager Email: HR@simplyswitch.com