What rules do doorstep sales people have to follow?

Below is a list rules that doorstep sales people have to follow:

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Energy

Doorstep sales agents MUST:

• Clearly show you an ID (identity) badge showing their name, the energy company they represent and a telephone number to ring to verify the ID.
• Call only between the hours of 9 o'clock in the morning and 8 o'clock in the evening (unless you ask them to call outside these hours).
• Be sure you are the person responsible for the bills.
• Be honest about the reason they are calling. They must not mislead you.
• Leave the premises at any time they are asked.
• Seek permission from the warden before visiting anyone in sheltered accommodation.
• Give you truthful information about prices.
• The sales agent must give you a copy of the signed contract, and information giving:
  • company contact details
  • price information
  • agent's name and ID no
  • a simple explanation of how the contract can be cancelled within 7 days (the 'cooling off' period)
  • and who to contact if you have a complaint

You can get more information about:

• energy sales agent training and registration from energysure.
• Code of Practice for Doorstep Energy Sales from the Association of Energy Suppliers.
• General information about doorstep selling from the Office of Fair Trading and
• The Department of Trade and Industry

See also, 'What should I do if a doorstep sales agent breaks the rules?'