What information should be on your energy bill?

Below is a list of information that you should find on your gas and electricity bill:

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Energy

• The supplier's address and phone number
• Your Customer reference number/account number on the front of the bill. (Always give this to the supplier when you contact them so they can locate your account details quickly)
• The current balance should be clear and is normally found in a bold font towards the end of the page
• Your name and address
• The period of time covered by the bill
• Previous and current meter readings
• Number of units used
• Price or prices per unit
• Amount of standing charge, if you pay one
• Details of any discounts
• Amount of VAT to pay
• The MPR/MPAN (unique reference number for the supply to your home)
• Meter serial number
• Emergency phone numbers
• The back of the bill should contain the telephone number for energywatch