What information should be on your energy bill?
Below is a list of information that you should find on your gas and electricity bill:
- The supplier's address and phone number
- Your Customer reference number/account number on the front of the bill. (Always give this to the supplier when you contact them so they can locate your account details quickly)
- The current balance should be clear and is normally found in a bold font towards the end of the page
- Your name and address
- The period of time covered by the bill
- Previous and current meter readings
- Number of units used
- Price or prices per unit
- Amount of standing charge, if you pay one
- Details of any discounts
- Amount of VAT to pay
- The MPR/MPAN (unique reference number for the supply to your home)
- Meter serial number
- Emergency phone numbers
- The back of the bill should contain the telephone number for energywatch
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